Mosaïque d'Identités

Purpose of the association

To collect, process and anonymise feedback from users and professionals; to produce indicators, journey maps and datasets documented by open protocols and evidence logs; publish these results and methodological resources in open access; act as an independent, not-for-profit observatory, in compliance with the GDPR, to inform decision-making, enhance transparency, facilitate comparison and measure the performance and impact of services of general interest; to design and disseminate methods, tools, training programmes and studies that ensure the reproducibility of analyses; to establish partnerships with public, private and academic organisations, including internationally, whilst maintaining independence; organise evidence-based surveys, workshops and experiments in design and the social sciences to improve service quality; to make the most of and archive data, metadata and evidence logs in open repositories; to contribute to scientific outreach and open data through publications, events and awareness-raising initiatives; to ensure the protection of individuals and data through an ethical approach to

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